Terms of Service
Effective August 24, 2026
1. What RentATool is
RentATool ("we," "us") operates rentatool.app, a marketplace where people list their own tools for rent ("Owners") and other people rent them ("Renters"). RentATool provides the venue, payment processing, deposit escrow, and a claims process — but each rental is an agreement between the Owner and the Renter. RentATool does not own, inspect, or guarantee any listed tool.
2. Accounts
You must be at least 18 and provide accurate information to use RentATool. You are responsible for activity on your account and for keeping your credentials secure. We may suspend or terminate accounts that violate these terms.
3. Listings
Owners must describe tools accurately, including condition and defects, and may only list tools they own and are legally entitled to rent out. Tools must be safe to operate as described. We may remove listings at our discretion.
4. Bookings, fees, and payments
Renters request bookings for specific dates; Owners approve or decline. The Renter's payment method is charged when the Owner approves. RentATool charges a service fee of 10% of the rental subtotal, deducted from the Owner's payout. Payments are processed by Stripe; Owners receive payouts to their connected Stripe account on a monthly schedule. RentATool never holds Owner funds directly.
5. Security deposits
Listings may require a security deposit. The deposit is an authorization hold on the Renter's payment method — not a charge — placed for the rental period. After the tool is returned, the Owner has 48 hours to file a damage claim; if none is filed, the hold is released. If a claim is accepted or resolved against the Renter, up to the awarded amount may be captured from the deposit.
6. Damage claims and disputes
Owners may file a claim within the 48-hour window with a description and supporting evidence. Renters may accept the claim or dispute it. Disputed claims are reviewed by RentATool, whose determination — based on the evidence both parties provide — is final within the platform. Either party remains free to pursue remedies outside the platform.
7. Damage protection
Renters may purchase optional damage protection at checkout. Damage protection is a contractual damage waiver offered by RentATool, not an insurance policy. When purchased, accepted claims for accidental damage are paid from protection first, up to the stated coverage limit, before the deposit is touched. Protection does not cover theft, loss, intentional damage, or use contrary to the tool's instructions.
8. Renter and Owner responsibilities
Renters must use tools safely, for their intended purpose, and return them on time in the condition received. Owners must provide tools in the condition described and honor approved bookings. Cancellations before pickup are refunded in full. You may not use RentATool to rent prohibited items (weapons, vehicles requiring registration, or anything illegal to possess or share).
9. Disclaimers
Tools are rented as-is between users. RentATool makes no warranty about any tool, listing, Owner, or Renter, and is not responsible for personal injury or property damage arising from the use of a rented tool. Use tools at your own risk and follow all manufacturer safety instructions.
10. Limitation of liability
To the maximum extent permitted by law, RentATool's aggregate liability arising out of these terms or the service is limited to the greater of $100 or the fees you paid to RentATool in the twelve months before the claim arose.
11. Changes and governing law
We may update these terms; material changes will be announced on the site and continued use constitutes acceptance. These terms are governed by the laws of the State of Oregon, USA.
12. Contact
Questions about these terms: support@rentatool.app